New on the journal: Why One Open Question Leaves Half the Room Silent

Certified xchange Guide

Deciding how to move forward together.

xchange is an approach to facilitating groups that helps people learn from one another, build on what's working, and decide how to move forward together.

Certified xchange Guide badge

"Rather than simply listening to a presentation, participants contribute their own experience and ideas, helping shape what comes next."

What I offer

Sessions I design and facilitate.

As an xchange Certified Guide, I design and facilitate interactive workshops, team conversations, planning sessions, and retreats for teams, leaders, and creative communities.

01

Workshops

Engaging, hands-on learning experiences that drive real change.

02

Team conversations

Building trust, collaboration and stronger relationships within your group.

03

Planning sessions

Collaborative problem-solving and goal-setting, so the whole team ends up aligned.

04

Retreats

An experience designed around your group's goals, where every voice is heard.

These sessions help people

  • Explore a shared challenge
  • Strengthen connections
  • Turn ideas into clear next steps

Who it's for

  • Teams
  • Leaders
  • Creative communities

How I guide a group

I create a thoughtful structure that gives people room to reflect, contribute, and be heard.

My goal is for participants to leave with more than useful information: a clearer sense of direction, practical next steps, and a sense of ownership in what comes next.

Dwight Spencer smiling at the camera, in glasses and a patterned shirt

What makes a Certified xchange Guide different

A convener as well as a facilitator.

As a Certified xchange Guide, I'm trained in The xchange Approach, a proven method for working through complex group dynamics. In practice, that means every voice in the room gets heard.

Tell me what your group is working on, and I'll design the session around it. Everyone takes part, and the real challenges get talked through.

Tailored to your group

Every group is unique. That's why I customize each session to your specific goals, so the experience fits the people in the room.

A proven approach

Organizations like Google, Facebook, HeartMath® and BMW trust xchange because of its ability to spark change and strengthen group dynamics.

Impact that lasts

The insights, relationships and breakthroughs from our work together keep benefiting your group long after the event is over.

Leaders on The xchange Approach

“xchange is the future of unlocking collective hearts and minds.”
Jodi Berg, PhDFormer CEO of Vitamix Corp
“I've never seen widespread psychological safety and engagement like I witnessed with xchange.”
Jay PapasanVP of Strategic Content, Keller Williams
“xchange invites the full intelligence and intuition of any group to thrive.”
Deborah RozmanCEO, HeartMath® Inc.

6 Leland reviews · all 5.0

What people say about working with me.

Tap a card to read the next review.

★★★★★
I met Dwight in person at a Creative Mornings event. From the beginning it felt like speaking to someone I’d already known for years. Thought provoking conversations each time we’ve spoken, be they in person or via Zoom. Small talk quickly turns big with ease.
Will Y. Leland review · April 2026
★★★★★
Dwight expertly guides conversations using a clear process always returning to established objectives. Rather than just telling you what he thinks, he listens and then responds, often encouraging you to go a bit deeper. Engaging Dwight as a coach has been enlightening, productive and rewarding. I am seeing progress as I implement solutions based on our discoveries.
Jennifer D. Leland review · June 2025
★★★★★
Dwight leads a coaching session with a soft empathy that helps you see yourself more clearly, while having compassion on your challenges. After working with him I felt the courage to face my obstacles head on, without beating myself up. Truly balanced between encouragement and talking about the hard stuff you want to change.
Savannah B. Leland review · June 2025
★★★★★
Dwight is a deeply compassionate coach who helped me feel supported during a tumultuous time in my career. His coaching helped me persevere, recognize my own value, and move towards goals I had given up on. A veteran who holds an MBA, he’s also very skilled at navigating demanding workplaces. I highly recommend him as a coach!
Stefanie W. Leland review · June 2025
★★★★★
Dwight’s coaching provided me with a clear vision of what I was wanting with my art journey. His approach was to the point and after each session; I walked out confident in my goals.
Amber G. Leland review · June 2025
★★★★★
Easy to talk with. Comfortable to share confidential/personal information. Great listener! Helpful/supportive advice/guidance. He can also assist with time management conflict, resolution, and problem solving.
Liz K. Leland review · June 2025
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